Coronavirus (Covid-19) Pandemic updates
Reduced Opening Hours
We have revised our opening times. Our showroom is operating on reduced hours with reduced staff and we are open from 12am-5pm Mon-Fri
To protect customers and staff, we have implemented strict social distancing rules at our trade counter
Click & Collect Services
You can order for collection from our website and collect from our trade counter during our new opening times
Changes to how we operate
This page lists details of operational changes during the Covid-19 Pandemic. We will continue to monitor developments and advice very closely. Any updates will be published on this page.
Last Updated 27/05/2020
Reduced Opening Times
From 27/05/2020 our new opening hours are as follows:
Monday-Friday: 12:00 – 17:00
Our telephone lines are open during these times only.
With the current UK lockdown in place, we are currently able to book installation for new and existing customers in the following areas only; hospitals; schools; social care; courts; government estate; supermarkets and the food supply chain; the transport network; national infrastructure and utilities. We looking to resume normal operations in June 2020 following government guidance.
Only 2 customers are allowed in the branch at one time. Please keep at least 2 meters away from each other. Ensure you follow any additional guidlines displayed in store.
Our engineers operating on faults and emergency call outs will be using appropriate PPE equipment including masks, gloves & clothing. On-site visits are only available to contract customers with critical fault cover & installation bookings for critical industry sectors. We expect services to resume as normal from June 2020.
Click & Collect
Orders for collection can be placed by phone or on our website. When picking up orders you have paid for on online, please bring the card you used to pay for the order at the collection point.
You will be notified by phone when your order is ready for collection. If you have placed a web order for collection you can ring us on 0121-655-0146 to check when your order will be ready.